In the last few years, Croatia has faced numerous crisis situations, and the last one happened in December 2022, when a devastating earthquake hit the Sisak-Moslavina County. A large number of citizens from all over the country came to help the victims. This form of prosocial behavior is called volunteering at crisis , and it refers to civic engagement in various emergency situations and disasters. In these situations volunteers are most often motivated by solidarity and compassion, their involvement is intense and unpredictable and includes the protection of vulnerable groups, damage repair and social and psychological support. The consequences of volunteering in a crisis, although often positive for both volunteers and the local community, can sometimes be negative, if the physical and psychological well-being of those involved is not taken into account. The field of crisis volunteering is poorly researched, especially in Croatia. Therefore, the goal of this research was to examine the motivation, experiences and consequences of volunteering after the earthquake in Banovina, and the research participants were volunteers from the associations SKAC Palma, SKAC Osijek and SKAC Split. Qualitative methodology included focus groups, and three themes were obtained through the thematic analysis of the dana – Calling or an opportunity: motivation for volunteering, Volunteer diary: experiences of volunteering and Volunteer traces: consequences of volunteering. The participants were mostly motivated to volunteer at Banovina by the encouragement and example from others in their environment and by achieving moral fulfillment. Their experience of volunteering was acompanied by ambivalent emotions, and they had support in each other and in spirituality. The participants emphasized personal growth and the acquisition of new friendships as positive consequences, while emotional burden and lack of understanding from their surroundings were singled out from the negative consequences.